Sorry, Google docs is unable to open this document

 submit   Lifehacking and DIY Skills, Techniques, Tips and Tutorials

Published Jul 17 '25. Last edited Oct 08 '26

Note  

For the problem you cannot open a Google Doc file on mobile device with error message Sorry, Google docs is unable to open this document. Here are two solutions:

  1. I had the same issue on my Android phone. Only 1 document was not able to be opened. Fixed it by going to Settings->Apps, choosing Docs, and force stopped it, then do "clean storage"/"clean cache".
  2. Settings->Apps, choosing Docs, uninstall it, then reinstall it.
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